Rooted

Frequently Asked Questions

How does plant growth work?
Your plant grows passively over time based on your recovery days. You also receive a bonus growth boost each day you perform your daily water check-in!
What happens if I log a relapse?
Rooted is built on compassionate recovery. If you stumble, your plant gets pruned (showing natural scars of your journey) but is not completely destroyed. You can revive and continue growing your plant with streak consistency.
How do I pair with a partner?
Go to the Social tab in the app, generate an invite code, and send it to your partner. Once they enter the code in their app, your gardens will be linked!
How can I delete my account and data?
You have full control over your data. Go to Settings → Account and tap "Delete Account". This immediately and permanently erases your account, profile, streaks, paired partner link, and all logs from our secure Firebase databases. Deleting your account does not cancel a subscription, which is managed by the App Store or Google Play and has to be cancelled there. If you have already uninstalled the app and cannot reach that screen, use the account deletion request form instead; requests sent that way are handled manually, within 7 business days.

Need Help?

Our support team is here to help you stay Rooted. Get in touch with us if you experience app issues, need billing help, or want to request a new plant species!